Professor Emeritus Ong Fon Sim retired in 2021 from the University of Nottingham Malaysia and is bestowed the title of professor emeritus upon her retirement. She is also an Adjunct Professor at both Curtin University Malaysia and Curtin University Perth. As a Professor of Marketing, she has extensive experience in academia, spanning almost 30 years that began at the University of Malaya.

In her long career in the higher education sector, she has held various positions; as Head of Department, Dean, Director, and Vice Provost (Teaching and Learning). At University of Nottingham Malaysia, besides being the Vice Provost, she led various external partnerships projects.

She continues to be active in research and academic related work. Her research interests are in consumer behaviour focusing on ageing and older consumers, Age Friendly Cities and Communities, and sustainability related to UNSDG 12 on responsible consumption.

Abstract

Digital Confidence for Seniors: Spotting Scams and Staying Secured

In today’s increasingly connected world, older adults are more vulnerable to online scams, fraud, and cyber threats. This session titled “Digital Confidence for Seniors: Spotting Scams and Staying Secured”, aims to empower seniors with the knowledge and practical skills needed to navigate the digital landscape safely and confidently. Participants will learn how to recognize common online scams such as phishing emails, fraudulent messages, and deceptive calls, and adopt simple yet effective cybersecurity practices.

The session will also cover password hygiene, secure browsing habits, and ways to safeguard personal information across devices. With real-life examples, interactive demonstrations, and a focus on accessibility, this talk will help seniors build trust in digital tools while maintaining control over their online presence. We will aim to promote independence, safety, and active participation in the digital age.